Terms of Service

Welcome to Whatsapio. These Terms of Service ("Terms") govern your access to and use of our messaging automation platform and related services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

Whatsapio provides software tools for messaging automation and customer communication management. We provide software tools only, not messaging services directly. Our platform enables businesses to:

• Automate messaging workflows
• Manage customer communications
• Access APIs for integration purposes
• Track analytics and delivery metrics

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Use the services in compliance with all applicable laws
• Obtain proper consent before sending messages to recipients
• Comply with all applicable messaging platform policies and terms

4. Prohibited Activities

You are strictly prohibited from using our services for:

• Spam: Sending unsolicited messages, bulk promotional content, or any form of spam
• Scraping: Harvesting, scraping, or collecting user data, phone numbers, or contact information without consent
• Illegal Messaging: Sending messages that violate any applicable laws, including but not limited to harassment, threats, fraud, or illegal content
• Platform Abuse: Violating the terms of service of any third-party messaging platforms
• Malware Distribution: Distributing viruses, malware, or other harmful code
• Impersonation: Impersonating any person or entity, or falsely claiming affiliation
• Unauthorized Access: Attempting to gain unauthorized access to our systems or other users' accounts

5. Compliance with Messaging Platform Policies

Users must comply with all applicable messaging platform policies. This includes but is not limited to:

• Respecting rate limits and usage guidelines
• Following content policies and restrictions
• Obtaining necessary approvals for business messaging
• Adhering to opt-in and opt-out requirements

Whatsapio is not affiliated with, endorsed by, or officially connected with any third-party messaging platforms. Users are solely responsible for ensuring their use of our services complies with all applicable platform terms.

6. Account Termination

We reserve the right to suspend or terminate your account immediately, without prior notice, if we determine that you have:

• Violated these Terms of Service
• Engaged in prohibited activities
• Used our services for illegal purposes
• Violated third-party messaging platform policies

7. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Whatsapio and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, Whatsapio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Whatsapio and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as expressly stated in our refund policy. We reserve the right to change our pricing with 30 days' notice.

12. Data Processing

Our processing of personal data is governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.

13. Modifications to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact us:

• Email: support@whatsapio.com
• Contact Form: whatsapio.com/contact